Worldwide Storage, and 20 GB uploads

Just gone live. Worldwide Storage enables you to store certain clients' audio files and transcripts in different locations around the world. This is often useful for legal reasons, e.g. a UK client may insist that their audio files and transcripts are stored within...

GDPR-compliant

ScribeManager is fully GDPR-compliant in readiness for the deadline on May 25th.  Inactive personal data will be sorted and presented to account administrators for the option of deletion or retention.  Bespoke deletion procedures are also available.

New – waveforms

ScribeManager now displays waveforms of most audio files on your account.  This enables you to see quickly whether an incoming recording is clear, without having to play it.

Batch-manage transcripts

The ability to batch-manage transcripts has been implemented.  This means that multiple transcripts can now be sent to the client attached to one email, as opposed to having to send one email per transcript.

Enhanced uploads

ScribeManager's file upload system is now improved, with the ability to download files even if there is a processing issue.  A queuing system has been implemented for conversion to mp3, in order to ensure that the conversion of large files cannot delay the conversion...