Invoice printing

ScribeManager now allows an account holder to set a page size for each client, i.e. Letter size for the USA or A4 size for the UK and Australia.  This makes it easier for your clients to print invoices, especially when printing double-sided.

Setting clients’ passwords

ScribeManager now offers transcription firms to set login passwords for their clients, instead of requiring the clients to do so.  This feature needs to be turned on for individual accounts by ScribeManager Support.

Phone recording lengths

Lengths of phone recordings are now being calculated by file size, not file title.  This overcomes an anomaly in the telephone company's system that was incorrectly reporting a file's length.

New front end

ScribeManager's new front end has gone live.  The new design is more accessible on a variety of platforms, such as mobile and tablet.

Subject lines of invoice emails

A request was received for the Subject lines of the invoice emails that ScribeManager sends to be changed, because when they contain the word "Invoice" they are sometimes blocked by spam filters.  This has been complied with.  The new email Subject is:...

Advanced Statistics

An issue was raised wherein a user was unclear that ScribeManager holds job statistics only from the beginning of the previous month.  A new error message has been programmed on the Advanced Statistics page to prevent users from selecting a "from" date earlier...