Our Commitments to You
You are in control of the personal information you provide online to Tyger Valley Systems. You can:
– Ask for a copy of your personal information.
– Ask for your personal information to be corrected or updated.
– Ask us to remove your personal information from our records. To do this, please contact us via the contact page of this web site. Tyger Valley Systems will use reasonable efforts to provide that information to you.
Information Sharing and Disclosure
Tyger Valley Systems will not sell, rent or disclose to anyone your personal or company information or intellectual property including identities of your clients.
We will not use your information to contact you in the future requesting donations.
We may disclose information when required by law or if in good faith we believe that such action is necessary in order to conform to the requirements of law or comply with legal process served on the web site.
Tyger Valley Systems will generally not contact your clients without your permission, though in exceptional cases may do so for reasons of technical necessity, for example if your client is affecting other users’ in their use of ScribeManager, e.g. by uploading a large number of enormous files simultaneously and thereby slowing down the server. In all cases we will attempt to contact you first.
Personal information is information such as your name, birth date, email or mailing address that can be used to uniquely identify you.
You can access this web site and browse it without providing your personal information. However, in order to participate in some of the activities available, or to benefit from services offered on the web site, a user must provide personal information (including, but not limited to, your name, address, telephone number, email address, and credit card number if you place an order with us).
When you purchase a product or service, Tyger Valley Systems will collect credit card information for invoicing purposes. This information is processed for Tyger Valley Systems by a third party partner. That third party and Tyger Valley Systems use security techniques, including encryption and secure servers, to protect against any unauthorized access to transmitted information used for invoicing purposes. Neither Tyger Valley Systems nor our third party partner stores, uses, or shares, credit card information for any other purpose.
Personal information collected on this web site is used primarily for the purpose it is requested. In particular, contact information such as name and email addresses is used to provide users with the services they have chosen on this web site, such as, for example, the provision of newsletters.
We may use personal information collected to contact users in connection with their inappropriate use of this web site, non-compliance with any Terms and Conditions of Use, or in connection with a complaint filed by another user.
In some cases we may also collect information about you that you voluntarily submit and which is not personal, such as general statistical information like age, gender, household size, zip/postal code, preferences and interests.
Use of the Personal Information
We may use your personal information to contact you. For example, we may send you marketing or promotional materials including emails or other information; we may respond to your comments or requests for information; or we may contact you, if needed, in the course of processing or shipping your order for products or services offered through our web sites. We may also enhance or merge personal information with data obtained from third parties for the same purposes.
We also use personal information about you to improve our marketing and promotional efforts; to statistically analyze site usage; to improve our content and product offerings; and to customize our sites’ content, layout and services. We may also use your information to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners, new services and promotions. We believe these uses allow us to improve our site and better tailor it to meet our visitors’ needs. Tyger Valley Systems does not collect personal information automatically, but we may combine non-personal information collected automatically (e.g., through cookies) with your previously submitted personal information.
Tyger Valley Systems occasionally sends visitors emails describing new products, promotions or events. These services are optional and you may request to opt-out of these services completely, at any time. We will only store your personal information for a reasonable period of time.