Non-standard characters

An issue was reported wherein transcript emails from ScribeManager with very long titles were arriving in some versions of Outlook as inaccessible text documents.  This is a known issue in Outlook.  No workaround has been programmed because this is a very...

ftp uploads

An issue was reported wherein old audio files uploaded via ftp were creating jobs for a second time.  This has been corrected.

Alphabetical order

An issue was reported wherein new audio files added to a job were being ordered after existing files instead of alphabetical order.  This has been corrected.

File title characters in emails

An issue was reported wherein non-standard characters in transcript titles were arriving incorrectly in certain email clients when sent automatically from ScribeManager.  This has been fixed by replacing the non-standard characters with underscores.

File count

An issue was reported whereby the part of the Jobs List page that displays the number of files per job was not including files in the count whose internal status was UPLOADED.  This has been corrected.

FTP Capability

ScribeManager now contains powerful new ftp features, enabling users to add files to their ScribeManager account by ftp.  This can be done manually using a desktop ftp client, or automatically by mirroring another ftp server.  It enables recordings produced...

File player reworked

The file player was causing page loads to be slow when many instances of it needed to be loaded.  The player no longer appears by default.  A "play" button appears for all playable files, and when clicked it loads the player just for that individual file.

Maximum file size for uploads

A limit of 1500 MB has been set for the upload of audio files into ScribeManager, because larger file sizes consume too much server power and affect other accounts' use of the system.  Contact ScribeManager support for alternative methods of receiving large files.

Playing of files online

A file player has been embedded into the Jobs List page of ScribeManager, enabling the instant playing of files (mp3 format only) without downloading.  The player will usually play the smallest file available, whether the original or the converted file.Mp3 files...