Client Login file status

Previously when a client uploaded a file, if it could not be converted to mp3 its status on the client login was shown as CHECK BACK.  For the sake of clarity this has been changed to UPLOADED.

Mayday issue

An issue was reported wherein when Mayday was turned on for a file and then turned off, the length of the file was reset to 00:00:00.  This has been rectified.

Typist Group Issue

An issue was reported whereby if an administrator set a job to "Auto-claim Enabled" and then tried to change a typist group to "All", ScribeManager would not save the change.  This has been corrected.

Unrecognised domain

An issue was reported wherein ScribeManager did not recognise an email address and therefore would not permit it to be entered for a contact.  This happened because the contact in question had just changed their dns host and the new host had not yet...

New Upload Tool integrated

A new upload tool has been integrated into ScribeManager and has gone live as of 9 AM Monday GMT.  This tool is the one used by Wordpress, and is expected to have a higher level of reliability for larger file uploads.Uploaders may still use the YouSendIt feature...

Download of Auto-Claim and Mayday Files

Following a request, it is now again possible to download Auto-claim and Mayday files before claiming them.  The previous concern on this subject has been removed by the new practice of ScribeManager emailing typists when they claim a file.  They need to be...

Billing method alteration

Following requests from users, a "per page" method of billing and remuneration has been added to ScribeManager.  "Per word", which was barely being used, has been removed.  Users who wish to use "per word" should contact ScribeManager Support for details of...

File history

An amendment has been made to ScribeManager such that when a file is "unallocated", i.e. is allocated from a typist to no typist, this is recorded in the History.

Auto-claim Emails

A modification has been made to ScribeManager such that when a transcriptionist claims a file via Auto-claim or Mayday, an email is sent to them, and they are requested not to consider that they have definitively claimed the file until they receive that email.This is...