Maximum file size for uploads

A limit of 1500 MB has been set for the upload of audio files into ScribeManager, because larger file sizes consume too much server power and affect other accounts' use of the system.  Contact ScribeManager support for alternative methods of receiving large files.

Playing of files online

A file player has been embedded into the Jobs List page of ScribeManager, enabling the instant playing of files (mp3 format only) without downloading.  The player will usually play the smallest file available, whether the original or the converted file.Mp3 files...

Client Login file status

Previously when a client uploaded a file, if it could not be converted to mp3 its status on the client login was shown as CHECK BACK.  For the sake of clarity this has been changed to UPLOADED.

Mayday issue

An issue was reported wherein when Mayday was turned on for a file and then turned off, the length of the file was reset to 00:00:00.  This has been rectified.

Typist Group Issue

An issue was reported whereby if an administrator set a job to "Auto-claim Enabled" and then tried to change a typist group to "All", ScribeManager would not save the change.  This has been corrected.

Unrecognised domain

An issue was reported wherein ScribeManager did not recognise an email address and therefore would not permit it to be entered for a contact.  This happened because the contact in question had just changed their dns host and the new host had not yet...

New Upload Tool integrated

A new upload tool has been integrated into ScribeManager and has gone live as of 9 AM Monday GMT.  This tool is the one used by Wordpress, and is expected to have a higher level of reliability for larger file uploads.Uploaders may still use the YouSendIt feature...

Download of Auto-Claim and Mayday Files

Following a request, it is now again possible to download Auto-claim and Mayday files before claiming them.  The previous concern on this subject has been removed by the new practice of ScribeManager emailing typists when they claim a file.  They need to be...

Billing method alteration

Following requests from users, a "per page" method of billing and remuneration has been added to ScribeManager.  "Per word", which was barely being used, has been removed.  Users who wish to use "per word" should contact ScribeManager Support for details of...