ScribeManager now offers transcription firms to set login passwords for their clients, instead of requiring the clients to do so. This feature needs to be turned on for individual accounts by ScribeManager Support.
Lengths of phone recordings are now being calculated by file size, not file title. This overcomes an anomaly in the telephone company's system that was incorrectly reporting a file's length.
ScribeManager now flags up to transcribers if their transcript has not uploaded completely.
ScribeManager's new front end has gone live. The new design is more accessible on a variety of platforms, such as mobile and tablet.
The Single and Collated Invoicing features previously allowed a user to go through the steps of completing the invoicing process even when no jobs needed to be invoiced. This has now been prevented.
A request was received for the Subject lines of the invoice emails that ScribeManager sends to be changed, because when they contain the word "Invoice" they are sometimes blocked by spam filters. This has been complied with. The new email Subject is: "Total of...
An issue was raised wherein a user was unclear that ScribeManager holds job statistics only from the beginning of the previous month. A new error message has been programmed on the Advanced Statistics page to prevent users from selecting a "from" date earlier than...
A request was received that we enable ScribeManager's invoices to be created as pdf files when the user selects to include all finished jobs for a particular client in the invoice. This has been programmed.
An issue was reported wherein zip files were not openable following upload. This has been rectified.
An issue was reported wherein m4a files were not playable following upload. This has been rectified.